Frequently Asked HR Questions

Please utilize the HR Navigator tool to quickly access brief answers to your questions relating to HR topics. The HR Navigator is available as a portlet on the Human Resources Community on the NIH Portal and can be found on the NIH Employees page.

How to Find Your HR Contacts

To find your servicing HR Specialists and Assistants visit the Human Resources Community on the NIH Portal and go to Who Are My HR Contacts? portlet. Click on the drop down menu and choose the appropriate IC. In the checkboxes provided select at least one area of expertise. You will then click the GO button and a new window will pop open with the HR contacts for your division.

Here are other lists/contact information for NIH Employees:

• Benefits Contacts
• CIVIL (Preventing Workplace Violence): Phone - 301-402-4845
• Client Services Division (CSD) Contacts (for new employees/applicants)
• Competencies Contact E-mail - ODCompetencyHelp@mail.nih.gov
• Employee Relations/Labor Relations Contacts (NIH Only)
• NIH Performance Management Appraisal Program: NIH ICPL Contact List
• NIH Telework Program: NIH IC Telework Coordinators List or E-mail - NIH Telework@od.nih.gov
• NIH Training Center: Phone - 301-496-6211 or E-mail - training1@od.nih.gov
• NIH Transition Center: Phone - 301-443-1358 or E-mail - nihtransitioncenter@mail.nih.gov
• NIH Work/Life Center: E-mail - wlc@od.nih.gov
• Who Are My HR Contacts on the Human Resources Community (NIH Only)

Need help with an HR System?

How To Contact HR Systems Support (HRSS)

If you are an NIH employee and you need assistance with HR Systems, please submit your question to the Human Resources Systems Support (HRSS) Help Desk.

How To Request HR Systems Access

To view the necessary steps to gain access to HR Systems, visit the HRSS New Accounts page (NIH Only).

How To Request Help with HR Systems

• WiTS (Preferred for OHR customers): Submit a WiTS Ticket (OHR Only)
• Web Form (All NIH customers): Submit a Web Form Ticket (NIH Only)
• Email: hrsystemssupport@od.nih.gov
• HR Systems Support: Information (NIH Only)
• Phone: 301-451-1436