Problem Solving
Problem Solving: accurately assesses problems and effectively arrives at excellent solutions. The chart below outlines the training for this competency at each proficiency level.
Recommended Training for Problem Solving
| Proficiency Levels | Program/Course Title & Info | Contact Info/Vendor |
|---|---|---|
| Baseline (1) or Progressing (2) | Creative Problem Solving: Change Your Mindset (8132) | HHS University |
| Progressing (2) | Creativity and Innovation | Management Concepts |
| Critical Thinking for Problem Solving (PL8233) | HHS University | |
| Critical Thinking for Problem Solving | Management Concepts | |
| Progressing (2) or Proficient (3) | Hypothesis Testing SkillSoft (OPER0252) | HHS University |
| Solution Thinking for Breakthrough Decisions SkillSoft (PD0222) | GoLearn.gov | |
| Proficient (3) or Master (4) | Creative Breakthroughs: Innovating in Government Unleashing Creativity to Improve Your Organization's Performance |
Federal Executive Institute and the Management Development Centers |
