Performance Management
Performance Management: develops and implements strategies that optimize individual performance within the organization. The chart below outlines the training for this competency at each proficiency level.
Key Behaviors:
- Develops and uses measures and rewards to increase performance
- Translates new performance management policies into actionable plans for one’s own organization and holds self and others accountable to complying with the plan
- Customizes an organizational approach to performance management by balancing the organization’s unique cultural characteristics and constraints with the requirement to comply with performance management policy
- Holds self and others accountable for complying with performance management policy and procedures
- Sets clear, well-defined outcomes for work activity for the organization and tracks progress
- Establishes means of measuring performance and objectives
- Seeks performance feedback from supervisors, peers and subordinates
- Addresses performance problems promptly
- Regularly gives performance feedback to others
Recommended Training for Performance Management
| Grade Level | Proficiency Levels | Program/Course Title & Info | Contact Info/Vendor |
|---|---|---|---|
| Baseline (1) | Giving and Receiving Performance Feedback | NIH Training Center | |
| Baseline (1) or Progressing (2) | Managing and Appraising Employee Performance | Management Concepts | |
| Successful Performance Management | HHS University | ||
| Progressing (2) | Managing Performance and Pay | Management Concepts | |
| GS-13 and GS-14 | Progressing (2) or Proficient (3) | Pay for Performance: Transition from a GS Pay System to Pay for Performance | Federal Executive Institute and the Management Development Centers |
