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HR Systems Outage Information


HHS Learning Portal (LMS):

On 8/12/2014, the LMS was experiencing intermittent access issues. These intermittent access issues have now been resolved.

Please contact HR Systems Support via their online ticket form at: http://intrahr.od.nih.gov/helpdeskform.htm if you any questions.

eOPF (Electronic Official Personnel Folder)

The electronic Official Personnel Folder (eOPF) 5.0 upgrade is not complete, yet most functions are available. The following functions/items are still being worked on:

  • Unable to access/open user documents as a “super user” in IE8 (Internet Explorer version 8).
    • Work Around #1: Use the web browser Mozilla Firefox and navigate to ams.hhs.gov, login to eOPF with your NIH Network Credentials. Navigate to the ‘search eOPF screen’ and search for the user, you will now be able to open the specific document. Note: You may receive a pop up blocker message on your top tool bar, if this happens, click on ‘options’ and then “allow pop ups from eOPF.nbc.gov”
    • Work Around #2: Use the web browser Google Chrome and navigate to ams.hhs.gov, login to eOPF with your NIH Network Credentials or PIV card. Navigate to the ‘search eOPF screen’ and search for the user, you will now be able to open the specific document. Note: You may receive a pop up blocker message on your top tool bar, if this happens, click on ‘options’ and then “allow pop ups from eOPF.nbc.gov”
  • Problem with the print folder function.
  • The eAuth enabled page for HHS says “Dept of Agriculture”.

We will let you know as soon as these functions have been upgraded. We apologize for any inconvenience this may cause you.

USAJOBS

Scheduled Outage

USAJOBS will be unavailable on Saturday, August 16, between 12:01 am and 9:00 am ET, while scheduled system maintenance is performed.

We recommend that users not schedule announcements to close on days when either USAJOBS or USA Staffing has a scheduled outage.  Vacancy owners with vacancies scheduled to close on August 16 above will be notified via separate email.

Please contact HR Systems Support with any questions.

Onboarding Manager, HHS Careers (USA Staffing) HR Manager, Selection Manager and Application Manager Systems)

Scheduled Outage

The Onboarding Manager, HHS Careers (USA Staffing) HR Manager, Selection Manager and Application Manager systems will be unavailable on Saturday, August 16, between 12:01 am and 11:59 pm ET, while scheduled system maintenance is performed.

We recommend that users not schedule announcements to close on days when either USAJOBS or USA Staffing has a scheduled outage.  Vacancy owners with vacancies scheduled to close on August 16 above will be notified via separate email.

Please contact HR Systems Support with any questions.

WiTS

Scheduled Outage

WiTS will be offline from Thursday, August 14th 2014 at 5:30pm to Monday, August 18th at 7:00am for scheduled maintenance.

For HR Systems Access or Support issues that arise during the outage period, please contact HR Systems Support via email at hrss@nih.gov.

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