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HR Systems Outage Information

HR CARDS

July 24, 2014 - The HR CARDS legacy system is currently unavailable. Users attempting to access the legacy system will receive a hosting error message. This system outage impacts IC users, as they currently do not have access to the new system. ;We are working with the site host on this issue and will provide an update once we have additional information.

OHR users may continue to access HR CARDS content via the new HR CARDS system.

We apologize for any inconvenience this issue is causing to your managers.

HHS Careers (USA Staffing) / USAJOBS

The USAJOBS, Onboarding Manager, HHS Careers (USA Staffing) HR Manager, Selection Manager and Application Manager systems will be unavailable on the dates below while scheduled system maintenance is performed.

  • Saturday, July 12, between 12:01 am and 9:00 am ET (USAJOBS)
  • Saturday, July 19, between 7:00 am and 7:00 pm ET (HHS Careers (USA Staffing) HR Manager, Selection Manager and Application Manager and Onboarding Manager systems)
  • Saturday, July 26, between 12:01 am and 9:00 am ET (USAJOBS)

We recommend that users not schedule announcements to close on days when either USAJOBS or USA Staffing has a scheduled outage. Vacancy owners with vacancies scheduled to close on the dates above will be notified via separate email.

eOPF (Electronic Official Personnel Folder)

The electronic Official Personnel Folder (eOPF) 5.0 upgrade is not complete, yet most functions are available. The following functions/items are still being worked on:

  • Unable to access/open user documents as a “super user” in IE8 (Internet Explorer version 8).
    • Work Around #1: Use the web browser Mozilla Firefox and navigate to ams.hhs.gov, login to eOPF with your NIH Network Credentials. Navigate to the ‘search eOPF screen’ and search for the user, you will now be able to open the specific document. Note: You may receive a pop up blocker message on your top tool bar, if this happens, click on ‘options’ and then “allow pop ups from eOPF.nbc.gov”
    • Work Around #2: Use the web browser Google Chrome and navigate to ams.hhs.gov, login to eOPF with your NIH Network Credentials or PIV card. Navigate to the ‘search eOPF screen’ and search for the user, you will now be able to open the specific document. Note: You may receive a pop up blocker message on your top tool bar, if this happens, click on ‘options’ and then “allow pop ups from eOPF.nbc.gov”
  • Problem with the print folder function.
  • The eAuth enabled page for HHS says “Dept of Agriculture”.

We will let you know as soon as these functions have been upgraded. We apologize for any inconvenience this may cause you.

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