Tips for Managing a Virtual Team

On April 22, 2024, HHS released the updated Instruction 990-1 Workplace Flexibilities Policy. NIH OHR's Workplace Flexibilities websites and resources are in the process of being updated due to recent policy changes. We appreciate your patience as we update our resources and release communications related to policy implementation.

Create a Virtual Environment

  • Lead By Example – Show flexibility by teleworking.
  • Practice - Designate one team meeting a month as a virtual meeting.
  • Consider Virtual Technology – Office Communicator and teleconferencing can simplify business communications between ALL team members and customers. 
  • Team Unity – Include teleworkers during team building activities on their telework day by using virtual technology.  
  • Communications – Continue to stay connected and continue relationship building. 

Create a High-Performance Team

  • Create a Vision - Establish clear objectives for the entire team that communicate the business necessity and benefits of working virtually. 
  • Develop Team Norms - Create an open dialogue with team members to define teamwork processes, set performance standards, and establish expectations for customers and key stakeholders.
  • Be Results Driven – Review employee outputs to measure productivity based upon predetermined goals.
  • Be Consistent and Establish Expectations Early - Don’t let employees say, “I can’t do…. because I’m teleworking.” Telework is not an excuse.  Treat all employees equally!  
  • Build Trust – Use performance-based metrics, discuss best practices with the whole team, and address problems early. 
  • Emergency Preparedness – Communicate employee expectations when Unscheduled Telework/Unscheduled Leave is announced by OPM or NIH to ensure the office is prepared for all types of emergencies or non-emergencies.