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March 2014 Benefits Newsletter

What's New?

1. Benefits Calendar Of Events

Topics Of Interest:

2. What Happens To My Child's Health Insurance Coverage When He/She Turns Age 26?

3. What Happens To My Child's Life Insurance Coverage When He/She Turns Age 22?

4. What Do I Do If I Am Injured At Work?

5. On-line Access To Your Official Personnel Folder Is Just A Click Away?

6. Employment And Income Verification – Use TALX – The Work Number®

7. Why Do I Need A myPay PIN And How Can I Get One?

8. Where Can I Find Information On Pay And Leave? 

Where Do I Go If I Have Questions About My Benefits?

9. How Can I Get In Touch With My Benefits Contact?

10. Previous NIH Benefits Information – Did You Know? E-mails

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What's New?

1. Benefits Calendar of Events

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2. What Happens To My Child's Health Insurance Coverage When He/She Turns Age 26?

When your child reaches age 26, he or she is no longer eligible to be covered under your health benefits enrollment.  If your child is no longer eligible for coverage and was your only covered family member, you must submit an election form to your Benefits Contact to change your enrollment to “Self Only.”  The change is not automatic.

You have 60 days from the date your child turns age 26 to notify your Benefits Contact. He/she will give you information on how your child may enroll in his/her own right for Temporary Continuation of Coverage (TCC) (OPM).  The TCC enrollment can be for up to 36 months and the child will have to pay the full premium (no Government contribution), plus a 2% administrative charge. TCC enrollments are also available to you (coverage for up to 18 months) should you leave the Government and for a former spouse should you get divorced (coverage for up to 36 months). All TCC enrollments must be submitted within 60 days of the event allowing the enrollment.

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3. What Happens To My Child’s Life Insurance Coverage When He/She Turns Age 22?

When your child reaches age 22 (or marries before age 22) he or she is no longer eligible to be covered under your life insurance family enrollment. This is true even if your child is still in school.  If your child is no longer eligible for coverage and was your only covered family member, you must submit an election form to your Benefits Contact to cancel the Option C-Family coverage.  The change is not automatic.

To determine if you have Option C-Family, review your most recent SF-50 (Notification of Personnel Action) or your Leave and Earnings Statement in myPay (DFAS). If your two-digit Life Insurance code ends in number 1, 2, 3, 4 or 5, then you are carrying Option C.  Loss of coverage due to marriage or reaching age 22 does not afford one the opportunity to convert Option C to an individual policy.  If you have specific questions, please notify your Benefits Contact.

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4. What Do I Do If I Am Injured At Work?

If you are injured in the performance of duty, you should immediately contact the Occupational Medical Service (OMS) at 301-496-4411 to report the injury and seek medical attention.  You may be entitled to medical services and lost wages compensation.  If appropriate, OMS will direct you to the NIH Workers’ Compensation Program.  The NIH Workers’ Compensation Program will assist you throughout the life of your claim.  To learn more about the program, call 301-496-2404 to speak with a Compensation Specialist or visit our website.

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5. On-line Access To Your Official Personnel Folder Is Just A Click Away?

The Electronic Official Personnel Folder (eOPF) system (OPM) provides you with easy and fast access to your Official Personnel Folder (OPF).  It gives you the ability to easily monitor your own record. In order to access eOPF, you will need your login ID and password.

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6. Employment And Income Verification – Use TALX – The Work Number®

The Work Number®, is an automated system that provides proof of employment and income to verifiers. Workforce Solutions is widely known and used by over 50,000 entities including most major financial institutions, mortgage lenders, leasing companies, and private corporations to verify employment and income status of employees. The system provides a secure way for verifiers to obtain your employment information and is available 24 hours a day, 7 days a week. Before your information can be released to a verifier, you must give your authorization. NIH employees can use Workforce Solutions - The Work Number® in two easy steps:
1. Authorize the verification by completing the verifier’s (lender, bank, etc.) authorization form. When you try to access the system as an employee, you will be asked to enter a User ID and a PIN.

  • Your user ID is your full SSN
  • Your initial PIN is the last four digits of your SSN + full birth year (Example: 12341953)

Note: You will be prompted to enroll in the Enhanced Security or Risk Based Authentication. This is mandatory and must be completed in order to use the system.
2. Provide the verifier with:

  • Workforce Solutions –The Work Number® access options - www.theworknumber.com or 1-800-367-5690
  • HHS Employer Code: 14775
  • Salary Key (if needed) (A salary key is a six digit electronic signature created by the employee that is good for a one time use by a verifier)

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7. Why Do I Need A myPay PIN And How Can I Get One?

It is very important to have access to your myPay (DFAS) account so that you can view your Leave and Earnings Statement (LES) each pay day to verify that the correct deductions are being withheld and that your leave balances on your LES match the balances in ITAS. You must also use myPay to make changes to your home address, TSP contributions, direct deposit of pay, allotments, Federal tax withholdings, and Open Season health benefits elections. Additionally, some state tax withholdings must be made via myPay (DFAS). If you move to or from Maryland, you must complete a state tax form for your new state and submit it to the Benefits and Payroll Liaison Branch (Bldg 31/Rm B3C23) for processing. However, for movement between other states and/or the District, you must use myPay (DFAS).

To access the system, you will need your Login and Password. If you have forgotten your Login or Password, click the “Forgot Your Login ID?” or “Forgot or Need a Password?” link on the left side of the myPay (DFAS) screen. Using this method, your Password can be e-mailed to you if you pre-registered your e-mail address, or it can be mailed to your current home address of record within 7 to 10 business days.

A second option for requesting a Password is to send a fax to 216-367-3549. You will need to include in your request your name, SSN, a daytime phone number, a copy of your NIH ID Card, and you must sign the fax. Upon receiving your fax, the Defense Finance & Accounting Service (DFAS) will reset your Password using a temporary Password. Your temporary Password will be 8 numbers, the last 4 numbers of your SSN twice. You will not receive a notice from DFAS that your Password has been reset. Simply wait at least two business days before logging into myPay (DFAS) to use your temporary Password. Upon logging in, you will be prompted to reset your Password. Information pertaining to establishing an acceptable Login and Password can be obtained at myPay FAQs (DFAS).

If you encounter problems with your Login and/or Password or technical issues using myPay (DFAS), contact the DFAS Centralized Customer Support Unit toll-free at 1-888-332-7411. This support line is available Monday through Friday, 7:00 A.M. to 6:30 P.M. Eastern Standard Time. They can provide assistance on how to use the options available to you in myPay. They will also provide support for establishing and changing your Login and/or Password.

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8. Where Can I Find Information On Pay And Leave?

You can find a wealth of pay and leave information on our website. Additionally, you can find information on the most frequently asked payroll questions.

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Where Do I Go If I Have Questions About My Benefits?

9. How Can I Get In Touch With My Benefits Contact?

Your contact in the Benefits and Payroll Liaison Branch will be able to help you with a variety of issues pertaining to the health and life insurance programs, designating beneficiaries, the Thrift Savings Plan (TSP), calculating your retirement annuity estimate, working with you to pay a redeposit for prior civilian service if you previously withdrew your retirement funds, paying a deposit for prior civilian or military service for which retirement deductions were not withheld, etc. To find your benefits contact, review our list of contacts. In addition, the Benefits and Payroll Liaison Branch (BPLB) website has an abundance of information regarding your Federal benefits. Don’t forget to check out the Benefits FAQs section.

Human resource topics not related to your benefits are normally handled by your Client Services Division HR Representative.

10. Previous NIH Benfits Information - Did You Know E-mails

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